Companies and organizations that utilize outsourced transcription services as part of their digital dictation deployment must ensure their vendors have reliable security measures in place, according to a Law Technology News report.
For healthcare organizations, failing to comply with information security requirements under the Health Insurance Portability and Accountability and Health Information Technology for Economic and Clinical Health Acts can result in fines and sanctions.
"Security and confidentiality should be at the top of your list when considering an outsourced dictation service," advises the Law Technology News report.
And, because many services transcribe digital information, it is important to use secure file transfer applications when exchanging data. This will ensure confidential information is protected when transmitted.
Law Technology News also advises organizations to research where a transcription vendor's typists are located, as sending information offshore may be riskier than using domestic services.
Digital dictation platforms have been heralded for their cost and time savings benefits for companies in various industries.
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