Tough economic times that greatly increased caseloads, coupled with budget constraints that force the agency to do more with less, have the Department of Social Services for Cumberland County in South Carolina searching for ways to become more efficient.
The department has already gone paperless with its record keeping, and has plans to add dictation software to its systems to expedite the processing of eligibility requests, according to a recent Government Computer News report.
"The new capabilities would help social workers electronically capture and maintain their work while they are in the field," according to the GCN report.
By using digital voice recorders and dictation software, social workers can gather information, while quickly and accurately entering it into the Department of Social Services' system. Such tools and other similar ones are available at American Dictation. The American Dictation site also offers a wealth of information on available technology and solutions by industry and needs.
According to GCN, 6.4 percent of the Cumberland County's population is eligible for food and nutruitional aid from the Department of Social Services. The number of families eligible for food stamps rose 10,618 between 2007 and 2010, but the agency has already cut its review time from an hour to fewer than 20 minutes.
The department has already gone paperless with its record keeping, and has plans to add dictation software to its systems to expedite the processing of eligibility requests, according to a recent Government Computer News report.
"The new capabilities would help social workers electronically capture and maintain their work while they are in the field," according to the GCN report.
By using digital voice recorders and dictation software, social workers can gather information, while quickly and accurately entering it into the Department of Social Services' system. Such tools and other similar ones are available at American Dictation. The American Dictation site also offers a wealth of information on available technology and solutions by industry and needs.
According to GCN, 6.4 percent of the Cumberland County's population is eligible for food and nutruitional aid from the Department of Social Services. The number of families eligible for food stamps rose 10,618 between 2007 and 2010, but the agency has already cut its review time from an hour to fewer than 20 minutes.
No comments:
Post a Comment